When systems stop
Which checkout, booking, ordering and payroll systems keep the business moving? How long could manual workarounds last? Ask how a policy defines interruption, what event triggers it and whether a waiting period applies.
BUSINESS RESOURCES
Make the uncertainty
easier to discuss.
A cyber incident is a business problem. Start with what stops, what keeps costing money and who needs answers.
INTERACTIVE PLANNING TOOL
Put a disruption
into perspective.
Explore your annual revenue across three downtime scenarios. Change the days and see how the revenue at risk changes.
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Before you start
Start with annual gross revenue and downtime. Add industry, business, data and control context for relevant planning notes. No company name, personal details or account information is needed.
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QUESTIONS THAT MATTER
Plan for the pressure points.
When the demand is a ransom
Recovery may involve forensics, legal advice, restoration and communications. Extortion coverage can have specific conditions and exclusions. An insurance policy does not replace a tested recovery plan.
When a payment request looks real
Social engineering can redirect a legitimate payment. Use an independent callback to verify account changes. Ask whether funds-transfer fraud and social-engineering losses have separate definitions, conditions and sublimits.
When customers need answers
Assign a communications lead and keep a secure contact list available offline. Ask which crisis-communications services a policy may provide, who must approve providers and how notification costs are treated.
Coverage depends on the policy, facts and insurer decision. These resources do not quote, bind or guarantee coverage.
Explore policy questions ↗